FREQUENTLY ASKED QUESTIONS
PAYMENT
What payment modes do you accept?
We accept credit and debit cards, UPI and net banking along with other secure digital wallets.
Unfortunately, we do not offer Cash on Delivery currently.
My payment faced an issue. Where can I report this?
Please write to us at info@malabarpress.com
SHIPPING
What are the shipping charges?
Subscribe to our mailing list and get a coupon for free delivery over Rs 499 usable until January 31st, 2025.
In other cases, we offer free shipping on orders above Rs 999.
A shipping charge of Rs 200 will be charged for orders below Rs 999.
How long will it take to ship my order?
Most of our products are shipped in 1-2 days of placing the order.
When will I receive my order?
You should receive your order within 3-10 days depending on your location.
How can I track my shipment?
You will receive a tracking link from us or our courier partner after your order is shipped.
Do you accept returns? How can I return my purchase?
Unfortunately, we are not equipped to accept returns currently.
On exceptional circumstances - i.e., if you've received a damaged package or the wrong order - we request you to film a video of unpacking your order and share it with us via email. Please include your invoice and order ID as well.
You can always contact us for any return question at info@malabarpress.com.
WHOLESALE
How do I place an order for my store?
For all wholesale, retail and stock enquiries, please write to us at info@malabapress.com
If you wish to receive our wholesale catalogue, please mention it in your email.